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Assets are reusable media files, such as images, videos, and audio clips, stored in a central library within the platform. By uploading a file once as an Asset, you can easily find and reuse it in multiple places like Cards, Journeys, Profile Pictures, or Group Logos. This ensures consistency and saves time.
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Example Imagine you have a standard 'Welcome Video' that you want to include in several different onboarding Journeys. You would upload the video file once to your Assets library and give it a name like 'Company Welcome Video'. Now, when building your Journeys or Cards, you can simply select this asset from your library to add it to your content. This is incredibly useful for managing brand consistency and saving time, as you never have to upload the same file twice.
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You can upload a variety of media files, including Images (e.g., .jpg, .png), Videos (e.g., .mp4), and Audio files (e.g., .mp3). Please note that there is a 10MB file size limit for each upload.
Once uploaded, assets become available in your media library throughout the platform. When editing an item like a Card or updating a Group Logo, you can choose to select an existing asset from your media library instead of uploading a new file.
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Upload huge files (over 2 MB) - they'll slow down the app
Use blurry or pixelated images
Mix portrait and landscape orientations where squares are expected </aside>
[ ] Correct dimensions for the use type
[ ] File size under 500 KB
[ ] JPG for photos, PNG for graphics/logos
[ ] Image is clear and not pixelated
[ ] Looks good on mobile screen
[ ] Consistent style with other images in the app
| Cheat Sheet | Recommended size (pixels) | Recommended aspect ratio |
|---|---|---|
| Standard cards | 800 × 150 | 5:1 |
| Square cards | 600 × 600 | 1:1 |
| Slim cards | 200 x 200 | 1:1 |
| Journey images (list view) | 400 x 300 | 4:3 |
| Journey images (detail view) | 1200 x 900 | 4:3 |
| Profile pictures | 300 x 300 | 1:1 |
| Content images | 1000 x 750 | 4:3 |
Standard cards
Square cards
Slim cards
Horizontal scrolling cards
The images vary in size and scale depending upon:
We recommend images should be considered at least at 4.5:1, knowing that it may scale to 2.4:1. Its important to note the scaling occurs from the center of the image.

Varying image scales combined with text sizes

2.5:1 and 4:1 on a 16:9 image